- WHAT WE DO
- Instagram Direct Message
Scale Instagram conversations to convert more sales
The platform for community building and brand discovery
Instagram is the place to set trends, discover new brands and products, and engage users right in their favorite app. With tyntec, you can scale your Instagram DMs and leverage your Instagram storefront to engage and sell more.
Leverage your Instagram DMs in every interaction
Easily respond to Instagram Direct Messages initiated by users on your Profile, Shops and Stories.
Instagram Profile
Capture any customer messages initiated on your profile and respond to them instantly.
Shops
Let potential customers ask questions about your products, delivery and more on your Shop.
Stories
Be notified once your business is mentioned on Stories, enabling your agents to reply in no time.
Get ready for sales awesomeness
Instant DM replies
Capture DMs in every instance & accelerate customer responses.
Context supported
Learn where every message comes from – Profile, Shop, Stories or Sponsored Posts.
Story mentions
Track every story mention with full content – and react right away.
Lead qualification
Get relevant customer information and route to sales
Guided sales
Help customers find what they’re looking for before checkout – and beyond.
Automation
Leverage the power of chatbots & AI for instant replies.